RMA Return Refund & Exchange For WooCommerce Pro
RMA Return Refund & Exchange For WooCommerce Pro plugin offers full authority to restrict invalid orders with the return management system that includes return, refund, exchange, and cancellation requests thereby to the store manager.
Businesses can easily create their shipping engine by choosing ShipRocket as their channel and submitting their API Key through the plugin configuration option.
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Overview
Customers may easily request WooCommerce refunds, exchanges, and cancellations with the WooCommerce RMA plugin. The best part is the notifications for each state that will be sent by customizing the email content accordingly. Some other top-rated features are:
- SMS Notifications For Customers & Merchants: Utilize this feature of WooCommerce refund, to take personalization to the next level. The merchants and customers will get SMS notifications for refunds, exchanges and order messages keeping them up to date with everything. New
- Guest Form Enchancement: The customers can now enter the “request type” for the refund, return & cancellation, and be redirected to the entered page directly.
- Refund Shipping Charges: Admins can utilize this feature to refund the charged shipping amount during the refund process. Note: This feature doesn’t work for partial refunds.
- Initiate Return, Exchange & Cancellation For A Specific Period: The WooCommerce Refund plugin enables the admin to set a specific time frame for all refund, exchange, and cancellation requests.
- RMA Report: This feature enables the admins to have an overall insight into the refund, return, exchange, and cancellation of the website.
- Refund Policy Feature: This is an outstanding setup tab available on the WooCommerce RMA plugin, to set up the predefined set of rules for the refund request based.
- Advanced Wallet System: The WooCommerce Return plugin enables customers to get the refunded amount in the customer’s wallet in your store.
- Partial Refund and Exchange or Cancel: Our RMA plugin enables you to create a partial WooCommerce refund, and exchange or cancellation is no longer a hassle.
- Stock Management: Automated inventory management is carried out successfully with this WooCommerce RMA Plugin, saving time and controlling stock.
- Global Shipping: Use your WooCommerce RMA Plugin for a global shipping amount that can be charged on the order/categories against refund/exchange.
- Shiprocket Integration: Admins can create their ship engine by using ShipRocket as their channel and submitting their API Key through the plugin configuration option.
- Increase Communication Chances Using Messages:Customers can send their product queries along with multimedia files and approach you to take relevant action for the same.
Quick Info
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Compatible up to: WP 6.6.x, WC 9.3.x
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Minimum PHP version: 7.4 or Higher
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Version: 5.4.4 Version History
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Last update: Oct 25, 2024
Top Features
Compatibilities
Free Vs Pro
Features | Free Version | Pro Version |
---|---|---|
Dedicated refund system | ||
Efficient tax handling | ||
Set predefined refund reason | ||
Send an attachment with a refund request | ||
Manage stock on each refund | ||
Increase Communication through messages | ||
Email notification for a message conversation | ||
Initiate Exchange & Cancellation For A Specific Period | ||
SMS Notification for Refund, Exchange, and Order Messages | ||
Partial Refund/Exchange/Cancel | ||
Order Product Selection for Refund/Exchange | ||
Automated Refund | ||
Cancel Order | ||
Advanced Wallet System | ||
Global Shipping | ||
Refund/exchange for guest users | ||
Numerous shortcodes available for the custom refund/exchange emails | ||
Admin can initiate refund and Exchange requests from the backend | ||
Refund and Exchange requests for sale items |
Screenshots
Reviews
39 reviews for RMA Return Refund & Exchange For WooCommerce Pro
FAQs
Yes, the admin can provide only single refund/exchange features by going through WPSwings -> RMA Setting -> General Setting -> Enable Single Refund/Exchange Request per order through the checkbox.
Yes, the admin can put customized refund & exchange policy by catching in WPSwings -> RMA Setting -> Refund/Exchange Tab and enable the refund/exchange rules in the Appearance section and put the matter in the description box given as refund/exchange rule editor.
Yes, the admin can put some extra fees in the refund & exchange of a product by moving in WPSwings -> RMA Setting -> RMA Policies Tab and then set the Refund/Exchange include tax policies accordingly.
Yes, the admin can provide multiple refund/exchange options features by going through WPSwings -> RMA Setting -> General Setting, and below you will get a check box to Enable Refund & Exchange for exchange approved order, after going through an exchange the order then will be available for multiple refund & exchange.
Yes, the admin can apply the minimum amount cancel order functionality in the WPSwings -> RMA Setting -> RMA Policies Tab and set the cancel policies accordingly.
Yes from WPSwings -> RMA Setting -> Exchange Tab you can disable the Exchange Request With Same Product or its Variations tab and the customer will be successfully redirected to the shop page when clicking on choose product while submitting the exchange request.
Yes, the admin can turn off the refund/exchange/cancel feature for such an order by going through WPSwings -> RMA Setting -> General Setting -> Hide Refund, Exchange, Cancel Button For COD, when in processing status.
Yes, our WooCommerce RMA plugin is completely compatible with the Wallet system for WooCommerce.
Yes, the admin can collect the customer bank details in COD Orders by enabling the checkbox to Show Bank Details Field For Manual Refund from WPSwings -> RMA Setting -> General Setting.
Yes, the client can request a refund/exchange/ cancel as a guest from the RMA plugin by moving in WPSwings -> RMA Setting -> General Setting and using the shortcode [Wps_Rma_Guest_Form] at any page.
KJordan –
AMAZING SUPPORT! I MEAN THE BEST!!!!! Replies come back in under 10 minutes.
Matthew Jones –
Love the plugin, customer service is fantastic. Priyanshi resolved my query in minutes!
CARLOS BERBEJAL ROVIRA –
Nice plugin with everything I needed to product refunds. Support was fast with some minor bug that was fixed in the same day.
Kou Sportswear –
Very good and fast service
Branislav Juriš –
One of the best supports I have experienced. They solved my problem with a broken button within a couple of hours, no waiting, excellent and transparent communication. Thank you.
Femimoda –
Great support! The assigned tasks were solved. Support tries to solve every question and problem. Contact with support is very good, answers are very fast.
Chris Al –
The support team went ahead and solved the error I had on my website in just a matter of hours.
Great plugin overall, would recommend!
Siyabonga Gumede –
Installed the plugin and messed around with the settings, and as a result the refund button couldn’t appear. I wrote to them and was assisted by Priyanshi and the matter was resolved in 2 days, I think.
carine goune –
Great customer service.
Support was very fast and understanding.
Konstantin –
Pretty good, but missing some features.
– Would love to see better tax handling
– In the emails, the product table shows all products in the order as opposed to just the ones being refunded.
– More visual customisations would be very much welcomed.
Outrank James –
Great support team – always available to help with issues
44s –
Quick and helpful support. They offer the possibility of custom changes in plugins on request. I am satisfied with the cooperation.
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Sergey –
I recently encountered swift and courteous customer support that left a strong impression. Their rapid response time and consistently polite communication were remarkable. In a world where quality customer service can be scarce, this experience was refreshing. I wholeheartedly recommend their services and plugins.
Adeshina Olaoye –
Excellent plugin and very impressive to run my business
Frank Handgraaf –
Excellent plugin and even better helpdesk. Had a minor issue with visibility and effectively from opening a ticket to the solution was solved before I knew it. Thanks for the great plug-in and the superior helpdesk.
PUI KI WALLIS WONG –
Great plugin, easy to use. If you have any questions, they respond quickly and provide excellent support!
Karen –
Great plugin, great support! The plugin and support team are very helpful.
Ideagency –
Super support, they helped me with precision!!
Vittoria Matteoli –
Super quick customer service!
Gimmy –
Great Plugin and Great support!! AAA++++
iman –
Great plugin, I hope you can add a function where the damaged item can be stored in rejected stock
Roberto –
I have been using the RMA Return & Exchange for WooCommerce Pro for many months now. I did my homework and choose it because it offers a real suite of functionality which no other plugin does.
It’s really an insignificant cost to pay for such important functionality for any e-commerce website.
In my experience and use case, it’s brilliant – the exchange, return, and cancellation functionality as well as the wallet feature have been vital to the operation of my website.
However, all of the above would be useless if not for the great service that the team at WPswings provides.
Great app, with just as good service from the developer – which is why I highly recommend it.
Another cool aspect is that the developers are able to customize features of the plugin as per the requirement of the buyer (at a cost of course), which I think is really a vital service to offer.
I am also looking forward to many years of updates and improvements which I feel confident the developer will provide, considering their reputation and the number of impressive plugins they offer.
I dealt with a whole team of developers there, Mukul was my main contact, he would coordinate my requests with specific internal developers depending on the issue.
Keep it up WP Swings team!
Marc –
The team supported me in RMA over each request in an unbelievable way that no one can imagine, so professional and accurate answers. The most important thing the follow up with these guys they do with you just to make sure they didn’t forget you. I thought there is no more such type of support but now I feel amazing with these guys. Thank you so much and totally recommended it.
David Schirrmeier –
Great RMA plugin and all time service after purchase!
Vlado –
Thank you for prompt reaction to my setting request problem from Mukul.
Valérie Marty –
Great RMA plugin, I recommend it. The support team is very responsive
ali –
best support and best plugin for refund and exchange
sithanya –
Great team & refund exchange plugin, they resolved the problem quickly and kept communicating with me.
bijja saibabu –
Amazing RMA plugin
Curtis Taylor –
RMA is a fantastic plugin and is exactly what our business needed. Simple setup and easy for both our team to use and for the customers.
Support is super helpful and quick!
Catalin Florescu Catalin –
RMA is exactly what I was looking for my business. Will definitely recommend this plugin to anyone that wants this kind of functionality on their websites.
Excellent plugin with excellent support!
Keep up the good work!
Joseph –
Awesome refund exchange plugin and awesome team. Superb support! Thanks!
Nicoletta –
Great support for RMA!
Support over chat has immediately reply and solve my questions.
Vanessa –
I’m using the RMA plugin which is very intuitive and does the job very well. The support team is also extremely helpful and reactive! Great plug-in!
A –
Great team, they resolved the problem quickly and kept communicating with me. I was nervous at first to give details of the backend of the website so they could work on the solution, however, honestly they are very professional!
Rob –
Excellent RMA plugin and great & quick service from the support team
prokopis –
this team have very strong support and immediately reply
rohit goyal –
excellent plugin for managing refund & exchange. good support from wp swings team