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RMA Return Refund & Exchange For WooCommerce Pro

$69.00 / year

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Home » WooCommerce Plugins » RMA Return Refund & Exchange For WooCommerce Pro
(39 customer reviews)
Version: 5.4.8

RMA Return Refund & Exchange For WooCommerce Pro

RMA Return Refund & Exchange For WooCommerce Pro

RMA Return Refund & Exchange For WooCommerce plugin offers the ideal return management system that includes return, refund, exchange, and cancellation requests. Store managers gain full authority to manage and restrict invalid orders. The WooCommerce refund plugin also empowers businesses to craft their personalized shipping engine.

Eliminate Fraudulent Returns Eliminate Fraudulent Returns
Product Inventory Management Product Inventory Management
Handles Multi-Lingual Support Handles Multi-Lingual Support
Auto-Restock Functionality Auto-Restock Functionality
Outstanding Wallet Reimbursement Outstanding Wallet Reimbursement
$69.00 / Year
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  • Quick information

  • Last Update: Mar 11, 2025
  • Compatible up to: WP 6.7.x, WC 9.7.x
  • Minimum PHP version: 7.4 or Higher

Overview

Customers may easily request WooCommerce refunds, exchanges, and cancellations with the WooCommerce RMA plugin. Some other top-rated features are

  • New

    Return/Exchange Request CancellationReturn/Exchange Request Cancellation

    This functionality of the WooCommerce RMA plugin enables customers to cancel the made return/exchange requests.

  • WhatsApp Notifications For CustomersWhatsApp Notifications For Customers

    Utilize the WooCommerce Returns Plugin’s functionality to notify customers when their return and exchange requests are created, approved, or canceled.

  • SMS Notifications For Customers & MerchantsSMS Notifications For Customers & Merchants

    Merchants and customers will get SMS notifications for refunds, exchanges, and order messages keeping them up to date with everything.

  • Refund Shipping ChargesRefund Shipping Charges

    Utilize this feature to refund the charged shipping amount during the refund process. Note: This feature doesn’t work for partial refunds.

  • Initiate Return, Exchange & Cancellation For A Specific PeriodInitiate Return, Exchange & Cancellation For A Specific Period

    The WooCommerce Refund plugin enables the admin to set a specific time frame for all refund, exchange, and cancellation requests.

  • RMA ReportRMA Report

    Merchants can have overall insight into the refund, return, exchange, and cancellation across the website.

  • Refund PolicyRefund Policy

    This is an outstanding setup tab on the WooCommerce RMA plugin, to set up the predefined rules for each refund request based.

  • Advanced Wallet SystemAdvanced Wallet System

    The WooCommerce Return plugin allows customers to get the refunded amount in the customer’s wallet in your store.

  • Partial Refund and Exchange or CancelPartial Refund and Exchange or Cancel

    Our RMA plugin enables you to create a partial WooCommerce refund, exchange, or cancellation without any additional hassle.

  • Stock ManagementStock Management

    Automated inventory management is carried out successfully with this WooCommerce Refund Plugin, saving time and controlling stock.

  • Global ShippingGlobal Shipping

    Use our WooCommerce return plugin for a global shipping amount that can be charged on the order/categories against refund/exchange.

  • Shiprocket IntegrationShiprocket Integration

    Admins can create their ship engine by using ShipRocket as their channel and submitting their API Key through the plugin configuration option.

Features

  • Return/Exchange Request Cancellation

    Return/Exchange Request Cancellation

    This functionality of the WooCommerce RMA plugin enables customers to cancel the made return/exchange requests. Once the customers withdraw the requests, the admins will receive notifications as order notes, informing them about the withdrawals.

  • WhatsApp Notifications

    WhatsApp Notifications

    Marketers can make the most of the functionality because we are solving the issue of seamless communication. With this integration, admins can send notifications to customers on WhatsApp whenever they have placed a request for a refund or exchange.

  • SMS Notifications For Customers & Merchants

    SMS Notifications For Customers & Merchants

    Merchants will be notified if any customer makes refunds or exchange requests. Similarly, the customers will be notified when the refund and exchange request is accepted. Admins can also receive order messages from customers and send them order messages if they have any via SMS notifications.

Plugin Compatible With Us

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The WooCommerce Return, Refund, and Exchange plugins have the following compatibilities and integrations:
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    Product Bundles

    The WooCommerce RMA plugin is compatible with Product Bundles Customers can now conveniently return and exchange the product bundles without any hassles. This enhances the customer experience and makes them a returning customer.
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    Booking For WooCommerce

    The WooCommerce Return Plugin is compatible with Bookings for WooCommerce and Bookings for WooCommerce Pro The admins can enable the customers to utilize the RMA refund form for booking products as well. This makes the overall refund process convenient for both the merchants and customers.
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    HPOS (High-Performance Order Storage)

    The WooCommerce RMA plugin is compatible with WooCommerce High-Performance Order Storage (HPOS), an easy-to-understand and solid database structure that uses an alternative storage mechanism for Order Tables to ensure the smooth workflow of your WooCommerce Store.
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    Gift Cards For WooCommerce

    The WooCommerce Return and Refund plugin is compatible with the Ultimate Gift Cards for WooCommerce and Gift Cards for WooCommerce Pro Admin can now provide refund functionality on gift cards to its users.
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    Wallet System for WooCommerce

    This RMA Management plugin is compatible with the Wallet System For WooCommerce and Wallet System for WooCommerce Pro to allow the admin to easily manage all the wallet functionality in one dedicated wallet system.
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    Integration For Return Ship Label With ShipEngine, ShipStation & ShipRocket

    WooCommerce RMA lets you generate a return shipping label after accepting the refund request using the shipping channel that can fulfill your requirements. Just integrate your ShipRocket account with your site and avail yourself of the benefits.
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    WPML

    The RMA WooCommerce plugin is compatible with WordPress Multilingual (WPML), allowing the admin to translate the strings on the return, refund, and exchange pages of the front end, and the back end into more than 40 languages.
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    Sequential Order Numbers for WooCommerce

    The WooCommerce RMA plugin is fully compatible with WooCommerce Sequential Order Numbers Pro by SkyVerse and Sequential Order Numbers for WooCommerce by WebToffee.

Features in Free

  • Dedicated refund system
  • Efficient tax handling
  • Set predefined refund reason
  • Send an attachment with a refund request
  • Manage stock on each refund
  • Increase Communication through messages
  • Email notification for a message conversation
  • Initiate Return, Exchange & Cancellation For A Specific Period
  • Return/Exchange Request Cancellation

Features in Pro

  • All features that are listed in free are also included in the pro version
  • WhatsApp Notifications For Customers
  • SMS Notification for Refund, Exchange, and Order Messages
  • Partial Refund/Exchange/Cancel
  • Order Product Selection for Refund/Exchange
  • Automated Refund
  • Cancel Order
  • Advanced Wallet System
  • Global Shipping
  • Refund/exchange for guest users
  • Numerous shortcodes available for the custom refund/exchange emails
  • Admin can initiate refund and Exchange requests from the backend
  • Refund and Exchange requests for sale items

FAQs

Frequently Asked Questions
Can Admin Enable a Single Refund/Exchange Request per Order?2022-04-15T08:53:15+00:00
Yes, the admin can provide only single refund/exchange features by going through WPSwings -> RMA Setting -> General Setting -> Enable Single Refund/Exchange Request per order through the checkbox.
Can the Admin Put Some Customized Refund & Exchange Policy According to the Site on the Refund & Exchange Form?2022-04-15T08:51:48+00:00
Yes, the admin can put customized refund & exchange policy by catching in WPSwings -> RMA Setting -> Refund/Exchange Tab and enable the refund/exchange rules in the Appearance section and put the matter in the description box given as refund/exchange rule editor.
Can the Admin Add Some Fees for the Refund & Exchange Process?2022-04-15T08:50:04+00:00
Yes, the admin can put some extra fees in the refund & exchange of a product by moving in WPSwings -> RMA Setting -> RMA Policies Tab and then set the Refund/Exchange include tax policies accordingly.
Can the Admin Provide Multiple Refund/Exchange Features on an Exchange Order?2022-04-15T08:52:35+00:00
Yes, the admin can provide multiple refund/exchange options features by going through WPSwings -> RMA Setting -> General Setting, and below you will get a check box to Enable Refund & Exchange for exchange approved order, after going through an exchange the order then will be available for multiple refund & exchange.
Can the Admin Apply a Minimum Amount to Restrict the Customer to Cancel Their Order?2022-04-15T08:56:04+00:00
Yes, the admin can apply the minimum amount cancel order functionality in the WPSwings -> RMA Setting -> RMA Policies Tab and set the cancel policies accordingly.
Is There Any Possibility to Redirect the Customer to the Shop Page in the Process of Choosing a Product in Submitting an Exchange Request?2022-04-15T08:48:59+00:00
Yes from  WPSwings -> RMA Setting -> Exchange Tab you can disable the Exchange Request With Same Product or its Variations tab and the customer will be successfully redirected to the shop page when clicking on choose product while submitting the exchange request.
Is There A Functionality that Keeps off the Refund/Exchange/Cancel Feature for an Order to Proceed via COD?2022-04-15T08:54:51+00:00
Yes, the admin can turn off the refund/exchange/cancel feature for such an order by going through WPSwings -> RMA Setting -> General Setting  -> Hide Refund, Exchange, Cancel Button For COD,  when in processing status.
Is the RMA Plugin Compatible With Any Automated and Advanced Wallet System?2022-04-15T09:31:50+00:00
Yes, our WooCommerce RMA plugin is completely compatible with the Wallet system for WooCommerce.
Can the Admin Set a Form for the COD Orders to Collect the Customer Bank Details?2022-04-15T08:56:44+00:00
Yes, the admin can collect the customer bank details in COD Orders by enabling the checkbox to Show Bank Details Field For Manual Refund from WPSwings -> RMA Setting -> General Setting.
Is the Client Be Able to Request a Refund/Exchange/Return as a Guest?2022-04-15T08:57:18+00:00
Yes, the client can request a  refund/exchange/ cancel as a guest from the RMA plugin by moving in WPSwings -> RMA Setting -> General Setting and using the shortcode [Wps_Rma_Guest_Form] at any page.
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ReviewsReviews

39 reviews for RMA Return Refund & Exchange For WooCommerce Pro

  1. KJordan

    AMAZING SUPPORT! I MEAN THE BEST!!!!! Replies come back in under 10 minutes.

  2. Matthew Jones

    Love the plugin, customer service is fantastic. Priyanshi resolved my query in minutes!

  3. CARLOS BERBEJAL ROVIRA

    Nice plugin with everything I needed to product refunds. Support was fast with some minor bug that was fixed in the same day.

  4. Kou Sportswear

    Very good and fast service

  5. Branislav Juriš

    One of the best supports I have experienced. They solved my problem with a broken button within a couple of hours, no waiting, excellent and transparent communication. Thank you.

  6. Femimoda

    Great support! The assigned tasks were solved. Support tries to solve every question and problem. Contact with support is very good, answers are very fast.

  7. Chris Al

    The support team went ahead and solved the error I had on my website in just a matter of hours.

    Great plugin overall, would recommend!

  8. Siyabonga Gumede

    Installed the plugin and messed around with the settings, and as a result the refund button couldn’t appear. I wrote to them and was assisted by Priyanshi and the matter was resolved in 2 days, I think.

  9. carine goune

    Great customer service.
    Support was very fast and understanding.

  10. Konstantin

    Pretty good, but missing some features.

    – Would love to see better tax handling
    – In the emails, the product table shows all products in the order as opposed to just the ones being refunded.
    – More visual customisations would be very much welcomed.

  11. Outrank James

    Great support team – always available to help with issues

  12. 44s

    Quick and helpful support. They offer the possibility of custom changes in plugins on request. I am satisfied with the cooperation.

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  14. Sergey

    I recently encountered swift and courteous customer support that left a strong impression. Their rapid response time and consistently polite communication were remarkable. In a world where quality customer service can be scarce, this experience was refreshing. I wholeheartedly recommend their services and plugins.

  15. Adeshina Olaoye

    Excellent plugin and very impressive to run my business

  16. Frank Handgraaf

    Excellent plugin and even better helpdesk. Had a minor issue with visibility and effectively from opening a ticket to the solution was solved before I knew it. Thanks for the great plug-in and the superior helpdesk.

  17. PUI KI WALLIS WONG

    Great plugin, easy to use. If you have any questions, they respond quickly and provide excellent support!

  18. Karen

    Great plugin, great support! The plugin and support team are very helpful.

  19. Ideagency

    Super support, they helped me with precision!!

  20. Vittoria Matteoli

    Super quick customer service!

  21. Gimmy

    Great Plugin and Great support!! AAA++++

  22. iman

    Great plugin, I hope you can add a function where the damaged item can be stored in rejected stock

  23. Roberto

    I have been using the RMA Return & Exchange for WooCommerce Pro for many months now. I did my homework and choose it because it offers a real suite of functionality which no other plugin does.
    It’s really an insignificant cost to pay for such important functionality for any e-commerce website.
    In my experience and use case, it’s brilliant – the exchange, return, and cancellation functionality as well as the wallet feature have been vital to the operation of my website.

    However, all of the above would be useless if not for the great service that the team at WPswings provides.
    Great app, with just as good service from the developer – which is why I highly recommend it.
    Another cool aspect is that the developers are able to customize features of the plugin as per the requirement of the buyer (at a cost of course), which I think is really a vital service to offer.

    I am also looking forward to many years of updates and improvements which I feel confident the developer will provide, considering their reputation and the number of impressive plugins they offer.

    I dealt with a whole team of developers there, Mukul was my main contact, he would coordinate my requests with specific internal developers depending on the issue.

    Keep it up WP Swings team!

  24. Marc

    The team supported me in RMA over each request in an unbelievable way that no one can imagine, so professional and accurate answers. The most important thing the follow up with these guys they do with you just to make sure they didn’t forget you. I thought there is no more such type of support but now I feel amazing with these guys. Thank you so much and totally recommended it.

  25. David Schirrmeier

    Great RMA plugin and all time service after purchase!

  26. Vlado

    Thank you for prompt reaction to my setting request problem from Mukul.

  27. Valérie Marty

    Great RMA plugin, I recommend it. The support team is very responsive

  28. ali

    best support and best plugin for refund and exchange

  29. sithanya

    Great team & refund exchange plugin, they resolved the problem quickly and kept communicating with me.

  30. bijja saibabu

    Amazing RMA plugin

  31. Curtis Taylor

    RMA is a fantastic plugin and is exactly what our business needed. Simple setup and easy for both our team to use and for the customers.

    Support is super helpful and quick!

  32. Catalin Florescu Catalin

    RMA is exactly what I was looking for my business. Will definitely recommend this plugin to anyone that wants this kind of functionality on their websites.

    Excellent plugin with excellent support!

    Keep up the good work!

  33. Joseph

    Awesome refund exchange plugin and awesome team. Superb support! Thanks!

  34. Nicoletta

    Great support for RMA!
    Support over chat has immediately reply and solve my questions.

  35. Vanessa

    I’m using the RMA plugin which is very intuitive and does the job very well. The support team is also extremely helpful and reactive! Great plug-in!

  36. A

    Great team, they resolved the problem quickly and kept communicating with me. I was nervous at first to give details of the backend of the website so they could work on the solution, however, honestly they are very professional!

  37. Rob

    Excellent RMA plugin and great & quick service from the support team

  38. prokopis

    this team have very strong support and immediately reply

  39. rohit goyal

    excellent plugin for managing refund & exchange. good support from wp swings team

4.95
Out of 5 Stars
Based on 39 reviews
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