Quick information
- Last Update: Mar 11, 2025
- Compatible up to: WP 6.7.x, WC 9.7.x
- Minimum PHP version: 7.4 or Higher
Overview
Customers may easily request WooCommerce refunds, exchanges, and cancellations with the WooCommerce RMA plugin. Some other top-rated features are
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New
Return/Exchange Request Cancellation
This functionality of the WooCommerce RMA plugin enables customers to cancel the made return/exchange requests.
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WhatsApp Notifications For Customers
Utilize the WooCommerce Returns Plugin’s functionality to notify customers when their return and exchange requests are created, approved, or canceled.
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SMS Notifications For Customers & Merchants
Merchants and customers will get SMS notifications for refunds, exchanges, and order messages keeping them up to date with everything.
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Refund Shipping Charges
Utilize this feature to refund the charged shipping amount during the refund process. Note: This feature doesn’t work for partial refunds.
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Initiate Return, Exchange & Cancellation For A Specific Period
The WooCommerce Refund plugin enables the admin to set a specific time frame for all refund, exchange, and cancellation requests.
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RMA Report
Merchants can have overall insight into the refund, return, exchange, and cancellation across the website.
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Refund Policy
This is an outstanding setup tab on the WooCommerce RMA plugin, to set up the predefined rules for each refund request based.
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Advanced Wallet System
The WooCommerce Return plugin allows customers to get the refunded amount in the customer’s wallet in your store.
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Partial Refund and Exchange or Cancel
Our RMA plugin enables you to create a partial WooCommerce refund, exchange, or cancellation without any additional hassle.
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Stock Management
Automated inventory management is carried out successfully with this WooCommerce Refund Plugin, saving time and controlling stock.
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Global Shipping
Use our WooCommerce return plugin for a global shipping amount that can be charged on the order/categories against refund/exchange.
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Shiprocket Integration
Admins can create their ship engine by using ShipRocket as their channel and submitting their API Key through the plugin configuration option.
Features
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Return/Exchange Request Cancellation
This functionality of the WooCommerce RMA plugin enables customers to cancel the made return/exchange requests. Once the customers withdraw the requests, the admins will receive notifications as order notes, informing them about the withdrawals.
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WhatsApp Notifications
Marketers can make the most of the functionality because we are solving the issue of seamless communication. With this integration, admins can send notifications to customers on WhatsApp whenever they have placed a request for a refund or exchange.
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SMS Notifications For Customers & Merchants
Merchants will be notified if any customer makes refunds or exchange requests. Similarly, the customers will be notified when the refund and exchange request is accepted. Admins can also receive order messages from customers and send them order messages if they have any via SMS notifications.
Plugin Compatible With Us
Request Compatibility-
Product Bundles
The WooCommerce RMA plugin is compatible with Product Bundles Customers can now conveniently return and exchange the product bundles without any hassles. This enhances the customer experience and makes them a returning customer. -
Booking For WooCommerce
The WooCommerce Return Plugin is compatible with Bookings for WooCommerce and Bookings for WooCommerce Pro The admins can enable the customers to utilize the RMA refund form for booking products as well. This makes the overall refund process convenient for both the merchants and customers. -
HPOS (High-Performance Order Storage)
The WooCommerce RMA plugin is compatible with WooCommerce High-Performance Order Storage (HPOS), an easy-to-understand and solid database structure that uses an alternative storage mechanism for Order Tables to ensure the smooth workflow of your WooCommerce Store. -
Gift Cards For WooCommerce
The WooCommerce Return and Refund plugin is compatible with the Ultimate Gift Cards for WooCommerce and Gift Cards for WooCommerce Pro Admin can now provide refund functionality on gift cards to its users. -
Wallet System for WooCommerce
This RMA Management plugin is compatible with the Wallet System For WooCommerce and Wallet System for WooCommerce Pro to allow the admin to easily manage all the wallet functionality in one dedicated wallet system. -
Integration For Return Ship Label With ShipEngine, ShipStation & ShipRocket
WooCommerce RMA lets you generate a return shipping label after accepting the refund request using the shipping channel that can fulfill your requirements. Just integrate your ShipRocket account with your site and avail yourself of the benefits. -
WPML
The RMA WooCommerce plugin is compatible with WordPress Multilingual (WPML), allowing the admin to translate the strings on the return, refund, and exchange pages of the front end, and the back end into more than 40 languages. -
Sequential Order Numbers for WooCommerce
The WooCommerce RMA plugin is fully compatible with WooCommerce Sequential Order Numbers Pro by SkyVerse and Sequential Order Numbers for WooCommerce by WebToffee.
Features in Free
- Dedicated refund system
- Efficient tax handling
- Set predefined refund reason
- Send an attachment with a refund request
- Manage stock on each refund
- Increase Communication through messages
- Email notification for a message conversation
- Initiate Return, Exchange & Cancellation For A Specific Period
- Return/Exchange Request Cancellation
Features in Pro
- All features that are listed in free are also included in the pro version
- WhatsApp Notifications For Customers
- SMS Notification for Refund, Exchange, and Order Messages
- Partial Refund/Exchange/Cancel
- Order Product Selection for Refund/Exchange
- Automated Refund
- Cancel Order
- Advanced Wallet System
- Global Shipping
- Refund/exchange for guest users
- Numerous shortcodes available for the custom refund/exchange emails
- Admin can initiate refund and Exchange requests from the backend
- Refund and Exchange requests for sale items
KJordan –
AMAZING SUPPORT! I MEAN THE BEST!!!!! Replies come back in under 10 minutes.
Matthew Jones –
Love the plugin, customer service is fantastic. Priyanshi resolved my query in minutes!
CARLOS BERBEJAL ROVIRA –
Nice plugin with everything I needed to product refunds. Support was fast with some minor bug that was fixed in the same day.
Kou Sportswear –
Very good and fast service
Branislav Juriš –
One of the best supports I have experienced. They solved my problem with a broken button within a couple of hours, no waiting, excellent and transparent communication. Thank you.
Femimoda –
Great support! The assigned tasks were solved. Support tries to solve every question and problem. Contact with support is very good, answers are very fast.
Chris Al –
The support team went ahead and solved the error I had on my website in just a matter of hours.
Great plugin overall, would recommend!
Siyabonga Gumede –
Installed the plugin and messed around with the settings, and as a result the refund button couldn’t appear. I wrote to them and was assisted by Priyanshi and the matter was resolved in 2 days, I think.
carine goune –
Great customer service.
Support was very fast and understanding.
Konstantin –
Pretty good, but missing some features.
– Would love to see better tax handling
– In the emails, the product table shows all products in the order as opposed to just the ones being refunded.
– More visual customisations would be very much welcomed.
Outrank James –
Great support team – always available to help with issues
44s –
Quick and helpful support. They offer the possibility of custom changes in plugins on request. I am satisfied with the cooperation.
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Sergey –
I recently encountered swift and courteous customer support that left a strong impression. Their rapid response time and consistently polite communication were remarkable. In a world where quality customer service can be scarce, this experience was refreshing. I wholeheartedly recommend their services and plugins.
Adeshina Olaoye –
Excellent plugin and very impressive to run my business
Frank Handgraaf –
Excellent plugin and even better helpdesk. Had a minor issue with visibility and effectively from opening a ticket to the solution was solved before I knew it. Thanks for the great plug-in and the superior helpdesk.
PUI KI WALLIS WONG –
Great plugin, easy to use. If you have any questions, they respond quickly and provide excellent support!
Karen –
Great plugin, great support! The plugin and support team are very helpful.
Ideagency –
Super support, they helped me with precision!!
Vittoria Matteoli –
Super quick customer service!
Gimmy –
Great Plugin and Great support!! AAA++++
iman –
Great plugin, I hope you can add a function where the damaged item can be stored in rejected stock
Roberto –
I have been using the RMA Return & Exchange for WooCommerce Pro for many months now. I did my homework and choose it because it offers a real suite of functionality which no other plugin does.
It’s really an insignificant cost to pay for such important functionality for any e-commerce website.
In my experience and use case, it’s brilliant – the exchange, return, and cancellation functionality as well as the wallet feature have been vital to the operation of my website.
However, all of the above would be useless if not for the great service that the team at WPswings provides.
Great app, with just as good service from the developer – which is why I highly recommend it.
Another cool aspect is that the developers are able to customize features of the plugin as per the requirement of the buyer (at a cost of course), which I think is really a vital service to offer.
I am also looking forward to many years of updates and improvements which I feel confident the developer will provide, considering their reputation and the number of impressive plugins they offer.
I dealt with a whole team of developers there, Mukul was my main contact, he would coordinate my requests with specific internal developers depending on the issue.
Keep it up WP Swings team!
Marc –
The team supported me in RMA over each request in an unbelievable way that no one can imagine, so professional and accurate answers. The most important thing the follow up with these guys they do with you just to make sure they didn’t forget you. I thought there is no more such type of support but now I feel amazing with these guys. Thank you so much and totally recommended it.
David Schirrmeier –
Great RMA plugin and all time service after purchase!
Vlado –
Thank you for prompt reaction to my setting request problem from Mukul.
Valérie Marty –
Great RMA plugin, I recommend it. The support team is very responsive
ali –
best support and best plugin for refund and exchange
sithanya –
Great team & refund exchange plugin, they resolved the problem quickly and kept communicating with me.
bijja saibabu –
Amazing RMA plugin
Curtis Taylor –
RMA is a fantastic plugin and is exactly what our business needed. Simple setup and easy for both our team to use and for the customers.
Support is super helpful and quick!
Catalin Florescu Catalin –
RMA is exactly what I was looking for my business. Will definitely recommend this plugin to anyone that wants this kind of functionality on their websites.
Excellent plugin with excellent support!
Keep up the good work!
Joseph –
Awesome refund exchange plugin and awesome team. Superb support! Thanks!
Nicoletta –
Great support for RMA!
Support over chat has immediately reply and solve my questions.
Vanessa –
I’m using the RMA plugin which is very intuitive and does the job very well. The support team is also extremely helpful and reactive! Great plug-in!
A –
Great team, they resolved the problem quickly and kept communicating with me. I was nervous at first to give details of the backend of the website so they could work on the solution, however, honestly they are very professional!
Rob –
Excellent RMA plugin and great & quick service from the support team
prokopis –
this team have very strong support and immediately reply
rohit goyal –
excellent plugin for managing refund & exchange. good support from wp swings team