We have been using this plugin since the very beginning of our journey and business with Zoho. After renovating and launching a rebranded website we realized there are not so many options for transferring incoming leads to CRM, hence we picked your plugin.
There are a couple of layers available to manage contacts in the first place. It all starts with a built-in spam manager that filters our incoming leads within the plugin, which is brilliant.
Next would be managing all entries, although at this point they have already been pushed to CRM. And the final management stage would be in the actual CRM. So yes, there are extra levels of control available.