RMA WCFM For WooCommerce

Order Message

WooCommerce WCFM allows customers and admins to have a transparent relationship. The customer can now enquire about the ordered product.

Provides Refund/Exchange/Cancel Requests Interface

WooCommerce WCFM allows its users to provide a smooth and complete interface for refund/exchange/cancel requests.

Empowers Vendors

Admin can allow its vendors to manage and take action for the refund/exchange requests rather than just viewing them.

Restricts Entertainment Of All Requests

Store owners can restrict the entertainment of fake refund and exchange requests by forcing their customers to provide valid reasons.

Provides Authority To Vendors

Vendors have full authority to choose whether they want to accept or cancel the request generated by users.

Enables Vendors To Apply Shipping Cost

Vendors can apply shipping costs on refund and exchange products at the time of approval of the request.

Uses E-Wallet Functionality

Vendors can deposit the refunded money in the eWallet of customers. Enable settings to manage the number of refunds made to the customer’s wallet.

Manage Stock

Store vendors can manage stock availability of the product being requested for any request. The vendor can control the stock of refunded goods.

Customizable Email Templates

WCFM Multi Vendor Marketplace For WooCommerce consists of default email templates but it can be customized accordingly to meet your brand’s requirements.

Allows To Create A Predefined List Of Reasons

Admin can create a predefined list for refund/exchange reasons to bring ease to the refund/exchange process.

Maximum Days For Raising Refund/Exchange Request

Admin can set max days after which the refund/exchange request can’t be generated by eStore users.

Minimum Amount Required For Refund/Exchange Request Creation

The refund/exchange request can be generated only for the orders whose order total is greater or equal to the amount specified by the admin.

Refund/Exchange Note

It allows its users to display refund/exchange notes on product pages. Yes, the merchant can handle requests for exchanges and refunds.

Select To Exclude A Particular Category

Store owners can select the product category on which they don’t want to display refund/exchange requests

Select Order Status

Admin can select the order status during which customers can raise their request for refund/exchange.

Tax Amount On Refund Product

If desired, store owners can include or exclude tax amounts on the refund product. Vendors must enable the following options to control the number of refunds made to consumer wallets. 

Initially, visit WooCommerce >> the RMA Configuration button. The setting “Allow Vendor to Refund Money in Customer Wallet” should be enabled. the button that says “Save Changes”