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RMA Return Refund & Exchange For WooCommerce Pro
(11 customer reviews)

$69.00

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Home » WooCommerce Plugins » RMA Return Refund & Exchange For WooCommerce Pro

RMA Return Refund & Exchange For WooCommerce Pro

(11 customer reviews)
EASILY PROCESS RETURNS, REFUNDS, EXCHANGE REQUESTS WITH OUTSTANDING AUTO RE-STOCKING, GLOBAL SHIPPING, AND WALLET INTEGRATION.

Utilize the WooCommerce RMA plugin and enjoy an easy refund, exchange, and cancel request interface for the purchased product to customers/guest users that offers smart return ship labels integrated with ShipEngine and ShipStation.

RMA Return Refund & Exchange For WooCommerce Pro plugin offers full authority to restrict the entertainment of invalid order return, refund, exchange, and cancellation requests thereby to the store manager. 

It therefore intelligently utilizes the same payment gateway method used during the purchase or e-wallet system for placing an advanced refunding request. The best part is the notifications for each state that are to be sent by customizing the email content accordingly.

  • Offers a dedicated and smart notification system via email.
  • Has a sophisticated e-wallet with a return slip label for RMA tracking.
  • Provide efficient and accurate product inventory management.
  • Return ship labels can be easily integrated with ShipEngine and ShipStation.

Benefits Of RMA Return Refund & Exchange For WooCommerce Pro

For Admin

WooCommerce RMA return refund and exchange plugin makes the refund and exchange process as simple as possible for store owners with the help of the following features –

  • It helps businesses to focus on production, not returns
  • Speedy return process makes a customer happier
  • Encourages customers to spend more money
  • It emphasizes your desire as a business to please customers post-sales
  • Automates return processes to minimize additional labor costs
  • Keeps your business thriving by weeding out invalid returns or offering exceptions.
  • Helps in maintaining the cash flow in your business
  • It Separates physical and financial processes
  • Save your time and effort with the Auto-restock feature
  • RMA solutions to international buyers with WPML translated stores.
  • Allow guest users to request for refund/exchange/cancel using their phone number/email
  • Discourage unnecessary cancel order requests by setting the minimum order amount.

For Customers

With the help of the following features, the WooCommerce RMA return refund and exchange plugin simplifies the refund and exchange process for customers-

  • The plugin’s amazing wallet compatibility feature allows customers to get their reimbursed funds directly in their wallets. They can then use it to purchase additional items.
  • Buyers can cancel selected products from an entire order using the partial order cancellation feature. This enables customers to save their time and effort.
  • Customers can add notes to their requests, explain why they want a refund or exchange, and attach images. This allows customers to successfully express themselves while also trying to give the impression that the sellers are paying attention to their concerns, fostering trust and confidence.

Plugin Compatibilities

The WooCommerce Return, Refund, and Exchange plugin has the following compatibilities and integrations:

Compatibility With Gift Cards For WooCommerce

The WooCommerce Return and Refund plugin is compatible with the Ultimate Gift Cards for WooCommerce and Gift Cards for WooCommerce Pro. Admin can now provide refund functionality on gift cards to its users. But for the practical implementation users are required to fulfill two conditions i.e. the expiration period of the gift card shouldn’t be achieved and its usability should be equal to zero. 

The refund request for gift cards can be successfully initiated only if these conditions are satisfied by the user’s end.

Compatibility With Wallet System For WooCommerce

This RMA Management plugin is compatible with the Wallet System for WooCommerce and Wallet System for WooCommerce Pro to allow the admin to easily manage all the wallet functionality to one dedicated wallet system.

Integration For Return Ship Label With ShipEngine & ShipStation

Generate a return ship label after accepting the refund request using the shipping channel that can fulfill your requirements. 

Compatible With WPML

The RMA WooCommerce plugin is compatible with WordPress Multilingual (WPML), allowing the admin to translate the strings on the return, refund, and exchange pages of the front-end, and the backend into more than 40 languages.

Top Features

1. Easy Refund/Exchange

Customers can easily raise the Refund/Exchange Requests for a single product as well as the whole order. Discourage unnecessary cancel order requests by setting the minimum order amount.

2. Automated Refund Acceptance

The order refund amount can be transferred to the customer’s account through which the order was placed through an automated refund acceptance process.

3. Global Shipping

The global shipping amount can be charged on the order/categories against refund/exchange.

4. Increase Communication Chances Using Messages

Allow your customers to send their product-related queries along with multimedia files and approach you to take relevant action for the same.

5. Deduct Coupon Amount

Admin can deduct coupon amount from the total refund/exchange amount at the time of refund/exchange request.

6. Auto Restock Products

This feature allows the admin to automatically restock the refund-approved products, saving time and effort for the admin.

7. Partial Refund/Exchange/Cancel

The customer can raise the request for a refund/exchange/cancellation of a partial order.

8. Advanced Wallet System

Provide the flexibility to your customers to get the refunded amount in the customer’s e-wallet of your store.

9. Automated Email Notifications

Get notified on each step with an automated email system. This will help in creating a thread of emails with quick responses to the customers.

10. Stock Management

Merchants can manage stock after the refund/exchange request is approved. Stocks are managed automatically in case of cancellation.

11. Customize Your Emails With Shortcodes

Provide a more detailed and structured representation of your email using the shortcodes product_table and refundable_amount. It can let you provide a more descriptive representation of all the refunded products with their amount to your customers to maintain their interest in your brand.

Free vs Pro

Features Free Version Pro Version
Dedicated refund system ✔️ ✔️
Efficient tax handling ✔️ ✔️
Set predefined refund reason ✔️ ✔️
Send an attachment with a refund request ✔️ ✔️
Manage stock on each refund ✔️ ✔️
Increase Communication through messages ✔️ ✔️
Email notification for a message conversation ✔️ ✔️
Partial Refund/Exchange/Cancel ✔️
Order Product Selection for Refund/Exchange ✔️
Automated Refund ✔️
Cancel Order ✔️
Advanced Wallet System ✔️
Global Shipping ✔️
Refund/exchange for guest users ✔️
Numerous shortcodes available for the custom refund/exchange mails ✔️
Admin can initiate refund and Exchange requests from the backend ✔️
Refund and Exchange requests for sale items ✔️

 

FAQs

Can Admin Enable a Single Refund/Exchange Request per Order?2022-04-15T08:53:15+00:00

Yes, the admin can provide only single refund/exchange features by going through WPSwings -> RMA Setting -> General Setting -> Enable Single Refund/Exchange Request per order through the checkbox.

Can the Admin Put Some Customized Refund & Exchange Policy According to the Site on the Refund & Exchange Form?2022-04-15T08:51:48+00:00

Yes, the admin can put customized refund & exchange policy by catching in WPSwings -> RMA Setting -> Refund/Exchange Tab and enable the refund/exchange rules in the Appearance section and put the matter in the description box given as refund/exchange rule editor.

Can the Admin Add Some Fees for the Refund & Exchange Process?2022-04-15T08:50:04+00:00

Yes, the admin can put some extra fees in the refund & exchange of a product by moving in WPSwings -> RMA Setting -> RMA Policies Tab and then set the Refund/Exchange include tax policies accordingly.

Can the Admin Provide Multiple Refund/Exchange Features on an Exchange Order?2022-04-15T08:52:35+00:00

Yes, the admin can provide multiple refund/exchange options features by going through WPSwings -> RMA Setting -> General Setting, and below you will get a check box to Enable Refund & Exchange for exchange approved order, after going through an exchange the order then will be available for multiple refund & exchange.

Can the Admin Apply a Minimum Amount to Restrict the Customer to Cancel Their Order?2022-04-15T08:56:04+00:00

Yes, the admin can apply the minimum amount cancel order functionality in the WPSwings -> RMA Setting -> RMA Policies Tab and set the cancel policies accordingly.

Is There Any Possibility to Redirect the Customer to the Shop Page in the Process of Choosing a Product in Submitting an Exchange Request?2022-04-15T08:48:59+00:00

Yes from  WPSwings -> RMA Setting -> Exchange Tab you can disable the Exchange Request With Same Product or its Variations tab and the customer will be successfully redirected to the shop page when clicking on choose product while submitting the exchange request.

Is There A Functionality that Keeps off the Refund/Exchange/Cancel Feature for an Order to Proceed via COD?2022-04-15T08:54:51+00:00

Yes, the admin can turn off the refund/exchange/cancel feature for such an order by going through WPSwings -> RMA Setting -> General Setting  -> Hide Refund, Exchange, Cancel Button For COD,  when in processing status.

Is the RMA Plugin Compatible With Any Automated and Advanced Wallet System?2022-04-15T09:31:50+00:00

Yes, our WooCommerce RMA plugin is completely compatible with the Wallet system for WooCommerce.

Can the Admin Set a Form for the COD Orders to Collect the Customer Bank Details?2022-04-15T08:56:44+00:00

Yes, the admin can collect the customer bank details in COD Orders by enabling the checkbox to Show Bank Details Field For Manual Refund from WPSwings -> RMA Setting -> General Setting.

Is the Client Be Able to Request a Refund/Exchange/Return as a Guest?2022-04-15T08:57:18+00:00

Yes, the client can request a  refund/exchange/ cancel as a guest from the RMA plugin by moving in WPSwings -> RMA Setting -> General Setting and using the shortcode [Wps_Rma_Guest_Form] at any page.

 

Still in doubt? Refer to our Knowledge Base and learn more about the WooCommerce RMA plugin.

$69.00
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11 reviews for RMA Return Refund & Exchange For WooCommerce Pro

  1. rohit goyal

    excellent plugin for managing refund & exchange. good support from wp swings team

  2. prokopis

    this team have very strong support and immediately reply

  3. Rob

    Excellent RMA plugin and great & quick service from the support team

  4. A

    Great team, they resolved the problem quickly and kept communicating with me. I was nervous at first to give details of the backend of the website so they could work on the solution, however, honestly they are very professional!

  5. Vanessa

    I’m using the RMA plugin which is very intuitive and does the job very well. The support team is also extremely helpful and reactive! Great plug-in!

  6. Nicoletta

    Great support for RMA!
    Support over chat has immediately reply and solve my questions.

  7. Joseph

    Awesome refund exchange plugin and awesome team. Superb support! Thanks!

  8. Catalin Florescu Catalin

    RMA is exactly what I was looking for my business. Will definitely recommend this plugin to anyone that wants this kind of functionality on their websites.

    Excellent plugin with excellent support!

    Keep up the good work!

  9. Curtis Taylor

    RMA is a fantastic plugin and is exactly what our business needed. Simple setup and easy for both our team to use and for the customers.

    Support is super helpful and quick!

  10. bijja saibabu

    Amazing RMA plugin

  11. sithanya

    Great team & refund exchange plugin, they resolved the problem quickly and kept communicating with me.

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