Ciao Italia guarantees high-quality Italian snacks, meals, and ice creams for both business and private occasions. They started using the Membership Feature and saw an instant hike in their conversion rates by incorporating Points and Rewards for WooComerce.

ciao italia logo

Industry: Food Industry

Shopping Cart: WooCommerce

Key Features:

  1. Build Membership Feature
  2. Sign Up/ Login Feature

Results & Outcomes

Number of Users Retained – 20+ users

Increase in Conversion Rates – 10% increase in the conversion rate from the previous period

What the company is all about?

Ciao Italia is an online food delivery and catering service provider. It guarantees high-quality Italian snacks, ice cream, sorbets, and meals. For individuals, businesses, and private occasions. They also provide complete catering based on years of experience and the Italian top chefs in our kitchen. Ciao Italia is one of the few ice cream parlors that still makes cream and sorbet ice cream traditionally. In addition, honest ingredients are used and various types of ice cream also use fresh products.

What Were Their Challenges?

Keeping in mind the competition faced by business houses in the food industry. They too faced this issue. It was difficult for them to convert new customers and retain the existing ones. They wanted to incorporate something to stand out in the market.

What Is The Solution And Where Did They Get That?

Ciao Italia started using Points and Rewards for WooCommerce Pro developed by WP Swings. WooCommerce Points and Rewards is amongst the best seller plugins which just can not disappoint the user. They saw an instant hike in conversion rates. They saw that customer satisfaction was at its peak.

How Does Points And Rewards For WooCommerce Plugin Help Them Achieve Goals? (Most-Relevant Rated Features As Per Use)

Build Membership Feature –

This WooCommerce reward point plugin helps you build your membership program to reward your loyal customers. Here, the admin can create multiple tiers of the membership and add the required number of points to join it. Also, he can add the products and discounts he wants to offer to the members of that level and the expiration for that specific membership can also be set through this feature.

Sign-Up Points –

Customers can earn points for unique signups with this Points Management plugin. Merchants can enable the Sign-Up reward feature from the General Settings of the plugin and enter the number of points they want to offer on every unique sign-up.

How These Features Of Points And Rewards For WooCommerce Helped In Their Store’s Growth?

Ciao Italia started using Points and Rewards for WooCommerce and saw an instant change in the customers’ attitude. They saw that the customers seemed satisfied, happy, and committed. Not only this but they also saw a sharp hike of 10% in their conversion rate, and were able to retain 20 new customers.

A Short Quote From Ciao Italia

“Great plugin, very good support.”

– Ciao Italia

Is Points And Rewards For WooCommerce Plugin Worth The Recommendation?

Overall, Ciao Italia was pretty satisfied with our plugin. They are very impressed with our support team, who were able to solve all the issues seamlessly, and in no time.

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