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RMA Return Refund & Exchange For WooCommerce Pro
(30 customer reviews)

$69.00 / year

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Home » WooCommerce Plugins » RMA Return Refund & Exchange For WooCommerce Pro

RMA Return Refund & Exchange For WooCommerce Pro

(30 customer reviews)
RMA Return Refund & Exchange For WooCommerce Pro

RMA Return Refund & Exchange For WooCommerce Pro plugin offers full authority to restrict invalid orders with the return management system that includes return, refund, exchange, and cancellation requests thereby to the store manager.

Businesses can easily create their shipping engine by choosing ShipRocket as their channel and submitting their API Key through the plugin configuration option.

  • Dedicated and smart notification system via email.
  • Sophisticated e-wallet with WooCommerce returns slip label for RMA tracking.
  • Efficient and accurate product inventory management.
  • Return ship labels can be easily integrated with ShipEngine and ShipStation & ShipRocket
$69.00 / Year
  • Recurring Payments
  • 1 Year Free Support
  • 24x7 Customer Care
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Additional Refund Policy

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Documentation

Overview

Customers may easily request WooCommerce refunds, exchanges, and cancellations with the WooCommerce RMA plugin. The best part is the notifications for each state that will be sent by customizing the email content accordingly. Some other top-rated features are:

  • Refund Shipping Charges: Admins can utilize this feature to refund the charged shipping amount during the refund process. Note: This feature doesn’t work for partial refunds. New
  • Initiate Return, Exchange & Cancellation For A Specific Period: The WooCommerce Refund plugin enables the admin to set a specific time frame for all refund, exchange, and cancellation requests.
  • RMA Report: This feature enables the admins to have an overall insight into the refund, return, exchange, and cancellation of the website.
  • Refund Policy Feature: This is an outstanding setup tab available on the WooCommerce RMA plugin, to set up the predefined set of rules for the refund request based. 
  • Advanced Wallet System: The WooCommerce Return plugin enables customers to get the refunded amount in the customer’s wallet in your store.
  • Partial Refund and Exchange or Cancel: Our RMA plugin enables you to create a partial WooCommerce refund, and exchange or cancellation is no longer a hassle.
  • Stock Management: Automated inventory management is carried out successfully with this WooCommerce RMA Plugin, saving time and controlling stock.
  • Global Shipping: Use your WooCommerce RMA Plugin for a global shipping amount that can be charged on the order/categories against refund/exchange.
  • Shiprocket Integration: Admins can create their ship engine by using ShipRocket as their channel and submitting their API Key through the plugin configuration option.
  • Increase Communication Chances Using Messages:Customers can send their product queries along with multimedia files and approach you to take relevant action for the same.

Quick Info

  • Compatible up to: WP 6.2.x, WC 7.8.x

  • Minimum PHP version: 7.3.5 or Higher

  • Version: 5.3.7 Version History

  • Last update: Feb 28, 2024

4.93
Out of 5 Stars
Based on 30 reviews
28
2
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0

Top Features

Refund Shipping Charges

With the WooCommerce refund plugin, customers can get a refund for the shipping charges as well. If the admin can utilize this feature to win their customer’s trust in their WooCommerce store. But it is also important to note that this feature does not work with partial refunds, shipping charges are not refunded in those cases.

Initiate Return, Exchange & Cancellation For A Specific Period

WooCommerce Returns Plugin allows the admin to have flexibility wherein they can set a specific time frame for all refund, exchange, and cancellation requests. The admin is free to pick up any time slot. During this defined period, customers will have access to these respective request options on the website, while outside this timeframe, they will no longer be visible.

RMA Report

This feature enables the admins to have insight into the returns, refunds, exchanges, and cancellations across the website. They will have a holistic view which will include the Order ID, Request Type, Request Status, Order Status, and Request Date in the report section. The analytics section will cover the complete overview of return & exchange activities that take place on your website.

Product-Wise Refund & Exchange Functionality

This WooCommerce RMA plugin’s feature enables merchants to update the number of days for each return and
exchange for each product. Merchants can implement a 15-day refund and say a 10-day exchange functionality on
T-shirts, but just a 5-day refund and 1-day exchange functionality on all the hoodies. You can do this with this
new feature.

Partial Refund and Exchange or Cancel

Creating partial refund and exchange or cancellations are not a hassle anymore. The users can utilize the
feature of the plugin. This feature is so outstanding that if store managers set it up they can easily let their
customer raise the request for a refund/exchange/cancellation of an order-based product partially, without
affecting the whole order.

Automated Refund Acceptance

WooCommerce Refund and Exchange plugin feature stands out since it simplifies WooCommerce Returns i.e. the
process for store managers to manage the approval of refund requests and the settlement of refund amounts. The
store managers can effortlessly automate the refund process and the transfer of refund payments by employing
this functionality.

Stock Management

Retailers can manage their inventory after the WooCommerce refund or exchange request has been approved. The
management of inventories in the case of cancellation is done automatically. Automated inventory management is
carried out successfully with this WooCommerce RMA Plugin feature, saving time and controlling stock without the
need for further effort.

Global Shipping

WooCommerce RMA plugin enables the merchants to add global shipping amounts that can be charged on the
order/categories against refund/exchange. The admin can conveniently create as much as a global shipping-based
fee utilizing the “ADD FEE” button to continue with, they can utilize the Remove button to discard that particular shipping fee as well.

ShipRocket Integration

The WooCommerce RMA plugin provides a straightforward refund, exchange, and cancel request interface for
consumers. This simple and easy-to-function interface lets merchants and businesses quickly create their ship
engine by selecting ShipRocket as their shipping channel and submitting their API Key through the plugin
configuration option.

Easy WooCommerce Refund/Exchange

With the help of the WooCommerce RMA Plugin, customers can easily raise WooCommerce Refund/Exchange requests for
a single product as well as the whole order. Merchants can at any time discourage unnecessary cancel order
requests by setting the minimum order amount. This feature is a game changer for the customer and the admin.

Auto Restock Products

Again, we’re here with a fantastic feature that also helps you save a tonne of time on time-consuming inventory
management and restocking concerns. Everything would be managed by this functionality; all you would need to do
is set up the WooCommerce RMA plugin. The admin can save effort by utilizing the feature to automatically
restock the products.

Automated Email Notifications

WooCommerce Returns Plugin enables the customers to be updated at every stage with an automated email system.
The WooCommerce Refund Plugin-based automated email notification feature would simplify the process of creating
a sequence of emails with more efficient customer promotions. There is a separate set of mail for return,
refund, and exchange.

Customize Your Emails With Shortcodes

The WooCommerce RMA Plugin provides a more detailed and structured representation of your email using the
shortcodes product_table and refundable_amount. It can let you provide a more descriptive representation of all
the refunded products with their amount to your customers to maintain their interest in your brand.

Compatibilities

HPOS (High-Performance Order Storage)

The WooCommerce RMA plugin is compatible with WooCommerce High-Performance Order Storage (HPOS), an easy-to-understand and solid database structure that uses an alternative storage mechanism for Order Tables to ensure the smooth workflow of your WooCommerce Store. 

Gift Cards For WooCommerce

The WooCommerce Return and Refund plugin is compatible with the Ultimate Gift Cards
for WooCommerce
and Gift Cards for WooCommerce Pro. Admin
can now provide refund functionality on gift cards to its users. 

WooCommerce Wallet

This RMA Management plugin is compatible with the Wallet
System for WooCommerce
and Wallet System for WooCommerce Pro. to
allow the admin to easily manage all the wallet functionality in one dedicated wallet system.

Integration For Return Ship Label With ShipEngine, ShipStation & ShipRocket

WooCommerce RMA lets you generate a return shipping label after accepting the
refund request using the shipping channel that can fulfill your requirements. Just integrate your ShipRocket
account with your site and avail yourself of the benefits.

 WPML

The RMA WooCommerce plugin is compatible with WordPress Multilingual (WPML), allowing the admin to translate the
strings on the return, refund, and exchange pages of the front end, and the back end into more than 40
languages.

Sequential Order Numbers for WooCommerce

The WooCommerce RMA plugin is fully compatible with WooCommerce Sequential Order Numbers Pro by SkyVerse and Sequential Order Numbers for WooCommerce by WebToffee. 

Free Vs Pro

Features Free Version Pro Version
Dedicated refund system
Efficient tax handling
Set predefined refund reason
Send an attachment with a refund request
Manage stock on each refund
Increase Communication through messages
Email notification for a message conversation
Initiate Return, Exchange & Cancellation For A Specific Period
Partial Refund/Exchange/Cancel
Order Product Selection for Refund/Exchange
Automated Refund
Cancel Order
Advanced Wallet System
Global Shipping
Refund/exchange for guest users
Numerous shortcodes available for the custom refund/exchange emails
Admin can initiate refund and Exchange requests from the backend
Refund and Exchange requests for sale items

Screenshots

Reviews

30 reviews for RMA Return Refund & Exchange For WooCommerce Pro

  1. Konstantin

    Pretty good, but missing some features.

    – Would love to see better tax handling
    – In the emails, the product table shows all products in the order as opposed to just the ones being refunded.
    – More visual customisations would be very much welcomed.

  2. Outrank James

    Great support team – always available to help with issues

  3. 44s

    Quick and helpful support. They offer the possibility of custom changes in plugins on request. I am satisfied with the cooperation.

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  5. Sergey

    I recently encountered swift and courteous customer support that left a strong impression. Their rapid response time and consistently polite communication were remarkable. In a world where quality customer service can be scarce, this experience was refreshing. I wholeheartedly recommend their services and plugins.

  6. Adeshina Olaoye

    Excellent plugin and very impressive to run my business

  7. Frank Handgraaf

    Excellent plugin and even better helpdesk. Had a minor issue with visibility and effectively from opening a ticket to the solution was solved before I knew it. Thanks for the great plug-in and the superior helpdesk.

  8. PUI KI WALLIS WONG

    Great plugin, easy to use. If you have any questions, they respond quickly and provide excellent support!

  9. Karen

    Great plugin, great support! The plugin and support team are very helpful.

  10. Ideagency

    Super support, they helped me with precision!!

  11. Vittoria Matteoli

    Super quick customer service!

  12. Gimmy

    Great Plugin and Great support!! AAA++++

  13. iman

    Great plugin, I hope you can add a function where the damaged item can be stored in rejected stock

  14. Roberto

    I have been using the RMA Return & Exchange for WooCommerce Pro for many months now. I did my homework and choose it because it offers a real suite of functionality which no other plugin does.
    It’s really an insignificant cost to pay for such important functionality for any e-commerce website.
    In my experience and use case, it’s brilliant – the exchange, return, and cancellation functionality as well as the wallet feature have been vital to the operation of my website.

    However, all of the above would be useless if not for the great service that the team at WPswings provides.
    Great app, with just as good service from the developer – which is why I highly recommend it.
    Another cool aspect is that the developers are able to customize features of the plugin as per the requirement of the buyer (at a cost of course), which I think is really a vital service to offer.

    I am also looking forward to many years of updates and improvements which I feel confident the developer will provide, considering their reputation and the number of impressive plugins they offer.

    I dealt with a whole team of developers there, Mukul was my main contact, he would coordinate my requests with specific internal developers depending on the issue.

    Keep it up WP Swings team!

  15. Marc

    The team supported me in RMA over each request in an unbelievable way that no one can imagine, so professional and accurate answers. The most important thing the follow up with these guys they do with you just to make sure they didn’t forget you. I thought there is no more such type of support but now I feel amazing with these guys. Thank you so much and totally recommended it.

  16. David Schirrmeier

    Great RMA plugin and all time service after purchase!

  17. Vlado

    Thank you for prompt reaction to my setting request problem from Mukul.

  18. Valérie Marty

    Great RMA plugin, I recommend it. The support team is very responsive

  19. ali

    best support and best plugin for refund and exchange

  20. sithanya

    Great team & refund exchange plugin, they resolved the problem quickly and kept communicating with me.

  21. bijja saibabu

    Amazing RMA plugin

  22. Curtis Taylor

    RMA is a fantastic plugin and is exactly what our business needed. Simple setup and easy for both our team to use and for the customers.

    Support is super helpful and quick!

  23. Catalin Florescu Catalin

    RMA is exactly what I was looking for my business. Will definitely recommend this plugin to anyone that wants this kind of functionality on their websites.

    Excellent plugin with excellent support!

    Keep up the good work!

  24. Joseph

    Awesome refund exchange plugin and awesome team. Superb support! Thanks!

  25. Nicoletta

    Great support for RMA!
    Support over chat has immediately reply and solve my questions.

  26. Vanessa

    I’m using the RMA plugin which is very intuitive and does the job very well. The support team is also extremely helpful and reactive! Great plug-in!

  27. A

    Great team, they resolved the problem quickly and kept communicating with me. I was nervous at first to give details of the backend of the website so they could work on the solution, however, honestly they are very professional!

  28. Rob

    Excellent RMA plugin and great & quick service from the support team

  29. prokopis

    this team have very strong support and immediately reply

  30. rohit goyal

    excellent plugin for managing refund & exchange. good support from wp swings team

4.93
Out of 5 Stars
Based on 30 reviews
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FAQs

Can Admin Enable a Single Refund/Exchange Request per Order?2022-04-15T08:53:15+00:00

Yes, the admin can provide only single refund/exchange features by going through WPSwings -> RMA Setting -> General Setting -> Enable Single Refund/Exchange Request per order through the checkbox.

Can the Admin Put Some Customized Refund & Exchange Policy According to the Site on the Refund & Exchange Form?2022-04-15T08:51:48+00:00

Yes, the admin can put customized refund & exchange policy by catching in WPSwings -> RMA Setting -> Refund/Exchange Tab and enable the refund/exchange rules in the Appearance section and put the matter in the description box given as refund/exchange rule editor.

Can the Admin Add Some Fees for the Refund & Exchange Process?2022-04-15T08:50:04+00:00

Yes, the admin can put some extra fees in the refund & exchange of a product by moving in WPSwings -> RMA Setting -> RMA Policies Tab and then set the Refund/Exchange include tax policies accordingly.

Can the Admin Provide Multiple Refund/Exchange Features on an Exchange Order?2022-04-15T08:52:35+00:00

Yes, the admin can provide multiple refund/exchange options features by going through WPSwings -> RMA Setting -> General Setting, and below you will get a check box to Enable Refund & Exchange for exchange approved order, after going through an exchange the order then will be available for multiple refund & exchange.

Can the Admin Apply a Minimum Amount to Restrict the Customer to Cancel Their Order?2022-04-15T08:56:04+00:00

Yes, the admin can apply the minimum amount cancel order functionality in the WPSwings -> RMA Setting -> RMA Policies Tab and set the cancel policies accordingly.

Is There Any Possibility to Redirect the Customer to the Shop Page in the Process of Choosing a Product in Submitting an Exchange Request?2022-04-15T08:48:59+00:00

Yes from  WPSwings -> RMA Setting -> Exchange Tab you can disable the Exchange Request With Same Product or its Variations tab and the customer will be successfully redirected to the shop page when clicking on choose product while submitting the exchange request.

Is There A Functionality that Keeps off the Refund/Exchange/Cancel Feature for an Order to Proceed via COD?2022-04-15T08:54:51+00:00

Yes, the admin can turn off the refund/exchange/cancel feature for such an order by going through WPSwings -> RMA Setting -> General Setting  -> Hide Refund, Exchange, Cancel Button For COD,  when in processing status.

Is the RMA Plugin Compatible With Any Automated and Advanced Wallet System?2022-04-15T09:31:50+00:00

Yes, our WooCommerce RMA plugin is completely compatible with the Wallet system for WooCommerce.

Can the Admin Set a Form for the COD Orders to Collect the Customer Bank Details?2022-04-15T08:56:44+00:00

Yes, the admin can collect the customer bank details in COD Orders by enabling the checkbox to Show Bank Details Field For Manual Refund from WPSwings -> RMA Setting -> General Setting.

Is the Client Be Able to Request a Refund/Exchange/Return as a Guest?2022-04-15T08:57:18+00:00

Yes, the client can request a  refund/exchange/ cancel as a guest from the RMA plugin by moving in WPSwings -> RMA Setting -> General Setting and using the shortcode [Wps_Rma_Guest_Form] at any page.

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